Accounts and access
Login issues, password reset problems, profile questions, and account setup help.
Support
Fast help when you need it.
Use this page to find the best way to contact us, report an issue, or get pointed to the right next step for your CodeClean AI account and cleanup workflow.
Contact options
Email support: support@codeclean.org
General contact: contact@codeclean.org
Community / Discord: Open community server
What we can help with
Subscriptions and billing
Plan changes, payment questions, points refresh behavior, and export access by tier.
Code cleanup issues
Unexpected AI output, timeouts, input size questions, and cleanup/export problems.
Product feedback
Suggestions, bug reports, and ideas for improving the cleanup experience.
Quick answers
How fast should I expect a reply?
For this prototype, support timing is illustrative. Paid plans are intended to receive faster help than the starter tier.
Where should I report a broken feature?
Send the page name, what you clicked, and what happened to support@codeclean.org so we can reproduce it quickly.
Where can I find legal information?
Use the footer links for Terms of Service, Privacy Policy, and Refund Policy.